Blur Shape.
Star Shape

Soon

Arrow Down, black

FAQs.

we're new here, you're new here- we think it's safe to say that we all have some questions. scroll down for answers.

get in touch.
Send Love
Send Love
Send Love
Send Love
Send Love
the unknown collective. the unknown collective.

your questions, answered.

I was put on the waitlist. what does that mean?

it means that we are currently in the process of activating the beta community + adding founding members on a rolling basis. batches of new invites will be sent monthly to people on the waitlist who've applied to be a founding member, + will open for everyone else at launch. so, please stay patient + watch your inbox!

can I invite my friend to become a member?

yes, of course! once you've joined the community, you'll be able to participate in our referral program that has its own special perks for helping our community grow!

is there a trial membership available?

yes! for our 'resident' + 'pro' memberships we offer a free 7 day trial. we also have a completely + always free membership called 'member'.

*all members can upgrade, downgrade, or cancel their subscription anytime*

can my company or community partner with TUC?

of course! please shoot us an email at partnerships@theunknowncollective.art with any partnership inquiries. we're always looking for new friends, sponsors + partners of the community.

what's the refund policy?

if you're unhappy with your membership or product for any reason, shoot us an email at support@theunknowncollective.art + we'll try to make things right.

*for memberships, just let us know within the first 30 days of joining or upgrading, + we can go ahead and issue you a refund.*

how much will membership be?

accessibility is kind of our thing so, membership is always FREE at the 'member' tier.  we have two other tiers of membership with extra perks.

  • member. [free forever.]
  • resident. [$15/mo or $162/yr]
  • pro. [$25/mo or $269/yr]


*all members can upgrade, downgrade, or cancel their subscription anytime*

what's included in membership?

both monthly + annual members of TUC have access to thoughtful programming, ongoing special perks from brands we love, opportunities to connect with other creatives, find gigs, a monthly members-only newsletter + other members-only content.